We are here to help with any question about the app
Have a question, idea, or problem? Write to us and we will reply as soon as possible.
We usually reply within 24–48 hours. On weekends and holidays it may take a bit longer.
Weekdays
Monday – Friday
9:00 – 18:00 (UTC+3)
Weekends
Saturday – Sunday
Response may take longer
If you’ve encountered an issue, please include the following in your email:
If you have questions about your first payment, subscription renewal, or access to features after purchase, please write to us. We will help with every case.
Your ideas help us improve Lineage. If you want to suggest a new era pack, a UX improvement, or a new way to interact with your ancestor — please reach out.
Thank you for using Lineage. We appreciate every user and are always ready to help.